69jili Privacy Policy – How We Handle Your Personal Information in the Philippines
At 69jili, protecting the personal information of every Filipino player is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information. By using our platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
Last updated: 2025. Applies to all players accessing 69jili from the Philippines.
Full Privacy Policy
1. What Information Do We Collect?
When you register an account on 69jili, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your preferred method such as GCash or Maya. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us detect fraud, maintain platform security, and improve the overall experience for players in the Philippines. If you contact our support team, we may retain records of that communication to help resolve future queries more efficiently. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable Philippine regulations. All data collected is proportionate to the purpose for which it is gathered and is not retained longer than necessary.
2. How Is Your Information Used?
The personal information you provide to 69jili is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and ensure that your gaming activity complies with our Terms and Conditions. We use your contact details to send you important account notifications, security alerts, and, where you have opted in, promotional communications about platform updates or offers. Technical data is analysed to monitor for unusual activity, prevent unauthorised access, and maintain the integrity of our games and betting systems. We may use aggregated, anonymised data to understand how players interact with the platform and to make improvements to our services over time. Your information will never be sold to third parties for marketing purposes. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually bound to handle your information securely and only for the specific purpose for which it was shared.
3. Who Can Access Your Data?
Access to your personal information within 69jili is restricted to staff and systems that genuinely need it to deliver our services, such as account management, payment processing, and customer support teams. We do not share your personal data with unrelated third partiesfor advertising or commercial purposes unrelated to your use of the 69jili platform. In circumstances where we are legally required to disclose information — for example, in response to a valid request from a Philippine government authority or law enforcement agency — we will comply with that obligation while taking reasonable steps to notify you where permitted by law. Our payment partners, such as e-wallet providers operating in the Philippines, receive only the transaction data necessary to complete your deposit or withdrawal. Any third-party service provider we engage is subject to a data processing agreement that limits how they may use your information and requires them to maintain appropriate security standards. We conduct periodic reviews of our third-party relationships to ensure ongoing compliance with Philippine data protection requirements.
4. How Do We Keep Your Data Secure?
69jili implements a range of technical and organisational measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, ensuring that your account credentials and payment details are protected in transit. Our servers are hosted in secure environments with access controls, firewalls, and regular security audits to identify and address potential vulnerabilities. Internally, access to personal data is granted on a need-to-know basis, and all staff with access to player information are trained on data handling responsibilities. In the event of a data security incident that poses a risk to your rights, we will notify affected players and the relevant Philippine data protection authority within the timeframes required by law. We strongly encourage you to use a strong, unique password for your 69jili account and to enable any additional security features available on your device. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt protective action.
5. What Are Your Rights as a Player?
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal information we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain certain records. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page. We are committed to responding to all data rights requests in good faith and within the timeframes prescribed by applicable law.
6. Cookies and Tracking Technologies
69jili uses cookies and similar tracking technologies to ensure that our platform functions correctly and to improve your experience as a player in the Philippines. Essential cookies are necessary for core platform functions such as keeping you logged in during a session and remembering your preferences, and these cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to understand how players navigate our site, which pages are most visited, and where technical issues may be occurring, so that we can make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit certain features. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Any data collected through cookies is handled in accordance with the same security and confidentiality standards that apply to all personal information on our platform. For more information about how to manage cookies on your specific browser or device, please consult your browser's help documentation.
7. Changes to This Privacy Policy
69jili reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players through the platform or by email. Your continued use of the 69jili platform after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. Previous versions of this Privacy Policy are not retained for public access, so please ensure you are reading the most current version at all times. For any questions about this policy or your data rights, visit our FAQ page or contact us at the email address listed in the footer below.
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